Business Blog: Hoover’s Business Insight Zone

The state of the airline business.

How is it? For Northwest Airlines, much better, since they’re now out of Chapter 11 and recording profits.

Except that Northwest keeps canceling (and even “pre-cancelling”) flights, which ticks off a lot of their regular passengers.

“The first step in improvement here is to recognize that something is wrong.”

Indeed.

Category: Transportation

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