Don’t just extinguish — make it fireproof.
“Fix everything two ways.”
That’s an excellent piece of advice from Joel Spolsky (from an article I’ve quoted before). The first way is to fix the problem of the moment; the second way is to solve and settle the underlying issue.
This matches the wisdom embodied in the Toyota Production System that you should stop to fix problems the first time. (It’s worked out pretty well for Toyota.)
Simple, huh? Plug the leak, sure — but take the time to figure out why the leak happened in the first place, how you can keep it from happening again, and what you need to do to rebuild that part of the system so it’s leakproof.
You do have time to get it right. Fix everything two ways. No more excuses.
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Photo by Greg Younger, used under a CC-Share Alike license.
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