Comments on: There IS such a thing as a dumb question.

By: Dumb questions, redux: Twitter auto-DM version. -- Hoover’s Business Insight Zone

Thu, 01 Oct 2009 22:00:55 +0000

[...] heard me rail against dumb questions. (I.e. questions you could and should have easily answered for yourself before you ever asked [...]

By: Tim Walker

Tim Walker — Mon, 18 May 2009 19:41:36 +0000

Love the “What do your customers need?” question, Natanya — it’s *especially* important in the B-to-B world, where the ultimate customer may be at two or more removes from the supplier.

By: Natanya

Natanya — Mon, 18 May 2009 19:36:38 +0000

Doing your homework shows not only that you’re a smart sales person, but that you are genuinely interested in making both parties successful – and I think that counts for something. Another important question to ask is “What do your customers need?”. It shows that you are thinking about your customers’ customers which further makes everyone in the equation poised for success.